1. Introduction
Welcome to Skeleton Nutrition’s official website (the “Site”). Skeleton Nutrition (“Skeleton Nutrition,” “we,” “our” or “us”) is a sports nutrition brand based in Egypt, committed to providing safe, high-quality supplements to support athletes and everyday champions.
We value your trust and take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, the legal protections under Egyptian law, and the choices you have regarding your information.
2. Scope
This Policy applies to all visitors, customers, and users (“you”) who access or interact with Skeleton Nutrition’s website, purchase our products, or otherwise engage with us.
This Policy is limited to Egypt. We do not ship internationally, and our services are only available within Egypt.
3. Egypt’s Data Protection Law
Skeleton Nutrition complies with Law No. 151 of 2020 on the Protection of Personal Data, which came into effect in October 2020. This law regulates how organizations in Egypt collect, process, and protect personal information. It establishes obligations for businesses handling data and imposes penalties for non-compliance. In addition, Article 57 of the Egyptian Constitution guarantees the right to privacy and the confidentiality of communications. Other relevant laws include the Anti-Cybercrimes Law No. 175 of 2018, which addresses online security and privacy of stored data.
4. Information We Collect
We may collect personal information in the following ways:
a. Information You Provide Directly
- Name, email address, and delivery address.
- Payment details (processed securely through our third-party payment provider).
- Information provided through customer service requests, surveys, or promotions.
b. Information Automatically Collected
- Device and browser information.
- IP address and general location (city/region).
- Pages you visit and actions you take on our Site.
- Information about how you engage with our emails or offers.
c. Information from Third Parties
We may collect limited data through advertising or analytics tools (e.g., Google Analytics, Meta Ads) to better understand customer behavior and improve our services.
5. How We Use Your Information
- Process and deliver your orders.
- Provide customer support and respond to inquiries.
- Improve our website, products, and services.
- Send promotional messages, offers, and updates (you can opt-out anytime).
- Ensure compliance with Egyptian law and prevent fraudulent activity.
6. How We Share Your Information
We do not sell your personal information. We only share it with:
- Service providers (e.g., delivery companies, payment processors, hosting providers).
- Legal authorities if required by Egyptian law.
7. Security
We use reasonable technical and organizational measures to protect your personal information. However, no system is 100% secure, and we encourage you to keep your account details confidential.
8. Retention of Information
We will keep your personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, or resolve disputes.
9. Your Choices
- You may request to access, update, or delete your personal information by contacting us.
- You can unsubscribe from marketing communications at any time.
- You can disable cookies through your browser settings.
10. Children’s Privacy
Our Site and products are intended for adults. We do not knowingly collect personal information from children under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or Egypt’s Data Protection Law, please contact us on:
Email: info@skeletonnutrition.com
Phone number: 01002300001
Address: 38 Makram Ebid, Nasr City, Cairo, Egypt, 11371